Job Responsibilities:

1. Responsible for the company's after-sales service and technical support in the European market, ensuring customer satisfaction.

2. Handle technical consultation, problem diagnosis, and troubleshooting for customers, and solve problems encountered by customers through remote or on-site service.

3. Regularly conduct customer follow-up visits, collect customer feedback, and provide improvement suggestions for products and services.

4. Assist the sales team in completing product demonstrations, technical training, and other tasks to enhance customer awareness of the company's products.

5. Maintain good communication with local European partners to jointly maintain the company's brand image.

Job Requirements

1. 3-5 years of relevant industry work experience, with priority given to those with experience in after-sales service for electronic products or mechanical equipment.

2. College degree or above, with a background in mechanical engineering, electronic engineering, or related majors.

3. Age between 25 and 45 years old, able to adapt to domestic and international business trips.

4. Fluent in English listening, speaking, reading, and writing, able to communicate with European clients without barriers.

5. Possess good communication and coordination skills, team spirit, and the ability to independently solve problems.

6. Passionate about technical support work, willing to accept challenges, and able to work efficiently under pressure.